Frequently Asked Questions
Everything you need to know about our sustainable fashion and services.
What materials do you use in your collections?
We are committed to using 100% certified organic cotton and other sustainable natural fibers. All our materials are ethically sourced and processed without harmful chemicals.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link. You can use this link to monitor your package's journey in real-time.
Are your clothes ethically made?
Yes, fairness and transparency are at our core. We work exclusively with Fairtrade certified manufacturers to ensure safe working conditions and fair wages for all workers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.